Alliance Professional: Client Interview – Vikas Basra

Alliance Client: Kumon Europe & Africa Limited
Name: Vikas Basra
Position: Senior HR Advisor

How long have you worked with Alliance Personnel?
We’ve been working with Alliance since March 2022.

How do Alliance Personnel assist your business?
Muj, who is our point of contact, is brilliant, he manages our roles at Kumon. The communication via email and phone is excellent. From my experience, they have great market knowledge and a good candidate database.

How would you describe your relationship with Alliance Personnel?
Very professional, Alliance are now our preferred agency for assisting with recruitment. I first thought they would just deal with warehouse roles in Birmingham, however, they have managed to recruit for roles within London too.

What roles has Alliance Personnel’s talent acquisition team filled for you?
Recruitment Coordinator | Office Coordinator | Graphic Designer | Marketing Communications Executive | HR Administrator | Warehouse Administrator | Warehouse Operative (X7)

How does the service you received from Alliance vary from other recruiters you may have used or spoken to?
Alliance are very approachable and very honest. They always attend my calls, provide CVs within a day or two and provide updates on applications on a weekly basis. In short, they understand Kumon recruitment process.

Do you believe Alliance understood the roles you were looking to recruit for, but also the characteristics of the type of person who would fit into your organisation?
Definitely, they look at what the business needs and work towards this. Alliance ask me relevant questions about the role and build a profile of the type of candidate we are seeking. Even if a candidate does not meet all the requirements, I am informed and asked to evaluate based on Alliance’s advice.

Are all the staff placed via Alliance still with you?
Yes, I am, delighted to say.